Question 1

What is an Regular Service Package?

Accepted Answer

This service package is applicable to any customer who is having Kirloskar Green Diesel Genset upto 1010 kva with irrespective of date of purchase.
This service package is available in tenure of 1 year, 3 years and 5 years with No of Preventive maintenance visit selection based on Genset usage – Upto 500 hours, 500 to 1000 hours and Above 1000 hours per year.

Question 2

What is Service Package for Genset Within Warranty Period?

Accepted Answer

This service package is applicable for Kirloskar Green Desel Genset upto 1010 kva which is within normal warranty period.
This service package is available in tenure of 3 yeas and 9 nos of preventive maintenance visits with consideration of genset usage is below 1000 hours per year.
Customer can buy this service package before expirying of his genset's warranty period.

Question 3

What is Service Package for Renew Existing Bandhan Customer?

Accepted Answer

This service package is applicable for Kirloskar Green Diesel Genset upto 1010 kva which is already under Kirloskar Bandhan Service Package and want to renew package before expiry date.
This service package is available in tenure of 1 year, 3 years and 5 years with No of Preventive maintenance visit selection based on Genset usage – Upto 500 hours, 500 to 1000 hours and Above 1000 hours per year.
Customer can buy this service package before expirying of his existing Bandhan Service Package.

Question 4

What is our Privacy Policy

Accepted Answer

Privacy Policy

This privacy policy applies to the Revenus app (hereby referred to as "Application") for mobile devices, created by Revenus Industries Pvt. Ltd. (hereby referred to as "Service Provider") as a Free service.

Information Collection and Use

The Application collects information when you download and use it. This information may include information such as

Your device's Internet Protocol address (e.g. IP address) 
The pages of the Application that you visit, the time and date of your visit, the time spent on those pages 
The time spent on the Application 
The operating system you use on your mobile device

The Application collects your device's location, which helps the Service Provider determine your approximate geographical location and make use of in below ways:

Geolocation Services: The Service Provider utilizes location data to provide features such as personalized content, relevant recommendations, and location-based services.  
Analytics and Improvements: Aggregated and anonymized location data helps the Service Provider to analyze user behavior, identify trends, and improve the overall performance and functionality of the Application. 
Third-Party Services: Periodically, the Service Provider may transmit anonymized location data to external services. These services assist them in enhancing the Application and optimizing their offerings. The Service Provider may use the information you provided to contact you from time to time to provide you with important information, required notices and marketing promotions. For a better experience, while using the Application, the Service Provider may require you to provide us with certain personally identifiable information, including but not limited to Generator Engine Model Number, Engine Number, Engine App Code, Diesel Genset Location, and other Genset related information. The information that the Service Provider request will be retained by them and used as described in this privacy policy. Third Party Access Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may  share your information with third parties in the ways that are described in this privacy statement. Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:  Google Play Services The Service Provider may disclose User provided and Automatically Collected Information:  as required by law, such as to comply with a subpoena, or similar legal process;  when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;  with their trusted services providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement. Opt-Out Rights You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. Data Retention Policy The Service Provider will retain User provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User Provided Data that you have provided via the Application, please contact them at customercare@revenusindustries.com and they will respond in a reasonable time. Children The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13. The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discover that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (customercare@revenusindustries.com) so that they will be able to take the necessary actions. Security The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains. Changes This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. Your Consent By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us. Contact Us If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at customercare@revenusindustries.com.

Revenus Industries Private Limited

Got Questions? We Have Answers!

Frequently asked questions

What is an Regular Service Package?

What is Service Package for Genset Within Warranty Period?

What is Service Package for Renew Existing Bandhan Customer?

What is our Privacy Policy